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CloseWe want to make sure you get the house that is perfect for you.
eplans is committed to ensuring your satisfaction with your blueprint order. With the exception of Reproducible Master packages or CAD file orders, we will exchange your entire first order for another blueprint from our plan collection within 90 days of the original order.
Please call our customer service department at 888.690.1116 for your return authorization number and shipping instructions. Fees for exchanging your blueprints are as follows: 20% of the amount of the original order, plus the difference in cost if exchanging for a higher priced plan or less the difference in cost if exchanging for a lower priced plan. Because they can be copied, reproducible masters and CAD files are not exchangeable or refundable. Please call for current postage and handling prices. Shipping and handling charges are not refundable.
